HCD Genesis: Bring People Home, Safely
A national secure-unit discharge and admission-prevention service with clinical oversight.
The Home of Personalisation
Clients interview and choose a support team just for them. HomeCare Direct then employs and trains that team to CQC standards, with 24/7 resilience.
What is the HCD Genesis Model?
HCD Genesis is a single-management, personalisation-first model that integrates everything needed to support someone at home following secure-unit discharge — and to prevent admission where risks are rising.
HomeCare Direct works in true partnership with the person and their family to design, recruit, and train a bespoke support team (including known family members, where agreed by commissioners). HCD is the legal employer for that team and provides clinical oversight, training to CQC standards, and 24-hour resilience so support is safe and sustainable.
In short: one accountable provider, one personalised plan, one selected team — all built around the person.
Who HCD Genesis is For
- People with complex autism and/or learning disabilities, often with associated mental-health needs.
- Individuals assessed as ready for Section 117 discharge from a secure or hospital setting.
- People at risk of hospitalisation who could remain safely at home with the right support.
- Anyone needing coordinated support from anywhere to anywhere in the UK, including partnerships with housing providers.
What HomeCare Direct Provides
Personalised Team Building
HCD interviews with the person and family to select a team they can trust — including family members and people they already know, where commissioners agree.
Safe Recruitment & Training
HCD recruits, trains and clinically oversees the team to Care Quality Commission standards, with access to specialist trainers and multidisciplinary input.
24/7 Resilience
A 24-hour help-and-out-of-hours line, waking-night cover where assessed, and planned relief/back-up so support is never left exposed.
Housing Partnerships
HCD works with independent and specialist housing providers to match support with the right home environment.
Clinical & Specialist Links
Coordination with MDTs and specialist services to meet individual needs; links to local charities and voluntary groups that strengthen quality of life.
Funding & Governance
A no-cost Managed Client Bank Account for PHB/Direct Payments; clear reporting to commissioners and full compliance with employment and CQC regulations.
How Genesis Works
Listen & Plan
Listen & Plan
HomeCare Direct meets the person and family (and current clinical team) to understand goals, risks and what “a good day” looks like.
Design the Model
Design the Model
Hours, waking-night requirements and skills are assessed to keep the person safe 24/7 at home.
Build the Team
Build the Team
Together, HCD interviews and selects the right people. With commissioner agreement, this can include family members or trusted local people.
Train & Prepare
Train & Prepare
HCD employs the team and delivers role-specific training and clinical oversight to CQC standards.
Home & Stabilise
Home & Stabilise
HCD coordinates with housing providers (where needed) and puts relief cover and out-of-hours in place.
Review & Improve
Review & Improve
Regular MDT reviews, commissioner reporting and ongoing coaching to continuously strengthen outcomes.
Outcomes that Matter
- Bringing a loved one home on a planned Section 117 discharge.
- Preventing admission by putting safe, assessed support in place at home.
- Improving quality of life through chosen relationships, meaningful routines and community connection.
- Providing one accountable partner so responsibility is clear and the person isn’t lost between services.
Information for Commissioners
- Single-provider accountability for recruitment, training, clinical oversight and day-to-day management.
- Measured safety: assessed minimum hours (including waking nights where indicated), structured back-up, and incident reporting.
- Value and transparency: quarterly reports, clear KPIs, and a managed account for PHB/DP funds.
- Place-based partnership: integration with local MDTs, housing partners and community assets to support sustainable discharges.
Commissioning enquiries: 0345 061 9000 • kath.baker@homecaredirect.co.uk
Information for Clients & Families
- Clients choose who supports them. HomeCare Direct arranges interviews so they can select their team.
- Familiar faces are possible. With NHS agreement, family members and trusted people can be part of the team.
- Support that fits the client's life. HomeCare Direct plans hours and skills around what keeps them safe and what makes life meaningful.
- Always there for them. 24/7 back-up and waking-night support if needed.
- Help with money and admin. HomeCare Direct manages payroll, training and a no-cost account for funding.
Talk to HomeCare Direct about bringing a loved one home: 0345 061 9000 • kath.baker@homecaredirect.co.uk
Frequently Asked Questions
Bring someone home, safely.
HCD is a Nursing and Domiciliary Care CQC-registered provider; a national service for ICB spot-purchase PHB/CHC-funded clients. Managed Client Bank Accounts are provided at no cost to clients.